Privacy Policy

Information we collect

When you request a booking or contact us, we collect the details you provide: your name, email address, phone number, trip dates, pickup and drop-off locations, passenger count, and any special requests.

We also collect basic technical data automatically, such as your browser type, device, and pages visited, to keep the site secure and improve it.

How we use your information

To process and confirm your booking, arrange the vehicle and driver, and contact you about your trip.

To respond to your enquiries, provide customer support, and improve our services.

To meet legal, accounting, and security obligations.

Cookies

The site uses essential cookies required for it to function, and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

Sharing your information

We share your details only as needed to deliver your booking (for example, with the assigned driver) and with trusted service providers that help us operate, such as our email and hosting providers.

We do not sell your personal information to third parties.

Data retention

We keep your booking information only as long as necessary to provide the service and meet our legal and accounting obligations, after which it is deleted or anonymised.

Your rights

You may request access to, correction of, or deletion of your personal data at any time. To do so, contact us using the details below.

Contact us

For any privacy question or request, email info@caspian-az.az or call 070 750 06 95. Caspian-AZ, Baku, Azerbaijan.